Warranty and Damage Claims

Warranty Claims

Warranty claims are subject to the discretion of the original product manufacturer. Most of our pumps and aerators are warranted against defects in material and workmanship for a period of one year from the date of purchase unless otherwise specified on product information sheets. In no event shall Septic Solutions be liable for any consequential damages or any labor, material, freight or expense required to replace, correct, or reinstall the product. Septic Solutions' liability is limited to repair or replacement of the part. Warranty paperwork must be returned to ensure valid warranty. All warranties are void if the product has been improperly modified, applied or installed, subjected to misuse or abuse. Except as stated herein, there are no warranties express or implied, including the warranty of merchantability or warranty of fitness for a specific purpose. Please contact Septic Solutions, Inc. prior to returning any merchandise for warranty consideration.

Shipping Damage Claims

If an item reaches you in damaged condition, save the shipping carton and notify Septic Solutions, Inc. at once. Please do not return damaged or broken merchandise to us unless you receive our instructions to do so. This is necessary so that you do not lose your right to file a claim. All claims for damaged goods must be made with the carrier within 10 days of the invoice date. Septic Solutions, Inc. shall not be liable for any special, incidental, or consequential damages.

For other shipping information see our Shipping Details.