Customer Service
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At Septic Solutions, Inc., we’re here to help you with real, U.S. based human support! Our friendly customer service team is ready to answer your questions and provide personalized assistance. Whether you prefer a phone call, live chat, or email, we make it easy to connect with a real person who cares about solving your septic needs.
More DetailsShipping Details
At Septic Solutions®, we make shipping fast, reliable, and hassle-free. Most items ship free and same-day, and our friendly customer service team is here to help with any questions. Reach out to a real person by phone, live chat, or email Monday through Friday, 8:00 AM to 4:30 PM CT, for personalized assistance with your order or shipping inquiries.
More DetailsRetail Sales Tax Exemption
Customers claiming exemptions from the sales or use tax should apply for exemption at this link PRIOR TO SUBMITTING AN ORDER to remove sales tax from the order.
More DetailsContractor Discounts
Septic Solutions offers discounts to licensed septic systems professionals and even further discounted pricing to those professionals purchase in large volumes quantities.
More DetailsKnowledge Base
Welcome to the Septic Solutions® Knowledge Base. The Knowlegde Base is a collection of articles written by our experts here at Septic Solutions® in order to better explain our products and how to care for your septic or aerobic system. Whether you are a septic contractor or a DIY homeowner, the knowledge shared in the articles below can be very useful when doing maintenance or repairs to your septic system.
More DetailsBuyer's Guides
Having issues determining which products will work best for your application? Check out our Buyer's Guides for detailed answers written by our team of experienced professionals!
More DetailsFrequently Asked Questions
Click to see common questions asked to the Septic Solutions customer service staff and also the answers to these questions. You may find the answer to your question here.
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We take great pride in serving our customers. Read on to see what some of our online buyers had to say.
More DetailsAbout Septic Solutions®
Septic Solutions®’ mission is to improve the onsite industry by providing a wide range of products to customers throughout the United States so that they can enhance the operation of their onsite wastewater treatment systems; ultimately preserving our one and only environment for many generations to come. We are dedicated to always exceed customer expectations through friendly service, convenience, and superior quality. Septic Solutions® is devoted to making the maintenance of your onsite system process as simple and beneficial to the customer as possible.
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