Promotions

$50 Pump Exchange Program

Return your eligible used pump and receive a $50 store credit. During checkout for your new pump, request a prepaid shipping label. Once you receive your new pump, repackage your old one in the same box, apply the label, and ship it back. If our technicians determine the pump is repairable, you’ll receive a $50 store credit via email that you can apply to any future purchase on our site.

NOTICE: As of April 1, 2026, we will no longer issue refund checks for the $50.00 pump exchange. Instead you will receive a coupon code via email which will give you $50.00 in store credit that you can apply to any future purchase.

How It Works

Request a Prepaid Label: During checkout, enter the model number and barcode serial number of your old pump in the Order Notes section in Step 5 of the checkout page to qualify (see image on right). You must request the label at the time of order.
Pack Your Old Pump: Securely package your old pump in the box your new pump arrives in.
Apply the Shipping Label: Remove any old labels from the box and attach the prepaid FedEx or UPS return label included with your order.
Ship the Pump: Drop off the package at a FedEx or UPS location, or hand it to the respective driver, based on the label provided.
Store Credit Processing: Allow 4-8 weeks for us to inspect your pump. If it’s repairable, you’ll receive an email with a coupon code that you can use to apply a $50.00 store credit towards any future purchase. If not, we’ll email you explaining why it couldn’t be rebuilt.

Important Notes

Eligibility Check: We assess pump repairability only after receiving and inspecting it. Some pumps may differ in appearance or brand but could still qualify; call 1-877-925-5132 if unsure.
Age Restriction: Pumps older than 8 years (verified by barcode serial number) are not accepted.
Non-Repairable Pumps: If a pump cannot be rebuilt or is too costly to repair, we’ll notify you via email. We do not return non-repairable pumps unless you request it in advance and cover return shipping costs.
Geographic Limitation: This program is available only in the contiguous U.S. (excludes Alaska, Hawaii, and international customers) due to shipping costs.
No Guarantees: While we strive to rebuild returned pumps, repairability is not guaranteed.