Septic Solutions Customer Reviews

Privacy Policy

Septic Solutions, Inc. Website Privacy Policy

Last updated: July 29, 2025

At Septic Solutions, Inc., we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, www.septicsolutions.com, or interact with our services. By using our website, you agree to the practices described in this policy.

1. Information We Collect

We collect information to provide you with a better experience and to fulfill your requests. Information is collected in the following ways:

a. Information You Provide

When you register, make a purchase, or contact us, we may collect personal information, including:

  • Name

  • Address

  • Email address

  • Phone number

  • Payment information (used solely for processing transactions)

  • Other details you provide for customer support or inquiries

b. Automatically Collected Information

When you visit our website, we may collect non-personal information through server logs and analytics tools, such as:

  • IP address

  • Browser type and device information

  • Pages visited and links clicked

  • Date and time of your visit

  • Referring website (if applicable)

c. Cookies and Similar Technologies

We use cookies and similar technologies (e.g., pixel tags) to enhance your experience, remember your preferences, and analyze site usage. Cookies are small text files stored on your device that help us:

  • Personalize content

  • Simplify navigation

  • Track site performance

You can manage cookie preferences through your browser settings. Disabling cookies may limit some website functionality.

2. How We Use Your Information

We use collected information to:

  • Process and fulfill your orders

  • Provide customer support

  • Improve our website and services

  • Analyze site usage and trends

  • Send promotional emails 

  • Comply with legal obligations

We may share aggregated, non-identifiable data with partners for analytics purposes, but we do not allow third parties to place cookies on our site unless necessary for temporary service enhancements.

3. Sharing Your Information

We do not share your personal information with third parties except when necessary to:

  • Fulfill your orders (e.g., sharing payment details with a credit card processor)

  • Protect our legal interests

  • Comply with legal processes or regulations

  • Facilitate a merger, acquisition, or company dissolution

Third-party vendors or linked websites have their own privacy policies, which we encourage you to review before sharing personal information with them. We are not responsible for their practices.

4. Third-Party Analytics and Tracking

We may use third-party analytics tools to measure website performance and marketing effectiveness. These tools may use cookies or pixel tags to track user interactions anonymously. We prohibit these tools from collecting or accessing your personal information directly.

5. Accessing and Updating Your Information

You can review and update your account information by contacting us at sales@septicsolutions.com. We’ll work with you to ensure your information is accurate and up to date.

6. Your Choices

  • Cookies: Adjust your browser settings to accept, decline, or delete cookies.

  • Marketing Communications: Opt out of promotional emails by clicking the “unsubscribe” link in any email or contacting us.

  • Do Not Track: Our website does not currently respond to browser “Do Not Track” signals, but you can manage tracking through cookie settings.

7. Data Security

We use reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse. However, no online system is completely secure, and we cannot guarantee absolute security.

8. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The “Last updated” date at the top of this page will be revised accordingly. We encourage you to review this policy regularly. Your continued use of our website after updates constitutes your acceptance of the revised policy.

9. Contact Us

If you have questions about this Privacy Policy or our practices, please reach out to our team. We’re real people, here to help!

By Email: sales@septicsolutions.com
By Phone: (877) 925-5132 or (217) 925-5992 (Monday–Friday, 8:00 AM–4:30 PM CT)
By Mail:
Septic Solutions, Inc.
Attention: Privacy Policy
314 W Center Street
Dieterich, IL 62424

We strive to respond promptly to all inquiries and resolve any concerns.