Septic Solutions Customer Reviews

Whale of a Deal

Check out the unmatched added value provided by Septic Solutions to our customers with our Whale of a Deal Promotion. The services listed below apply to any product marked as a Whale of a Deal item.


When you order a Whale of a Deal product from Septic Solutions before 2 pm CST Monday through Friday we will prepare that product for shipping and send it out of our facility the very same day. Most of our customers will receive their Whale of a Deal items within 1 to 3 business days from the day the order was placed. We understand that when you order a septic related product that in most cases it is an emergency situation. We pride ourselves in shipping these products to our customer's as quickly as possible. We also offer guaranteed Next Day and Two Day shipping options at greatly discounted rates.


In order for Septic Solutions to provide you with Fast Shipping of a product we keep it in our inventory. Very few manufacturers ship the product as quickly as Septic Solutions. Be aware of ordering a product from a company which does not stock that product in their inventory. This in many cases can cause up to a two week delay in receiving the product. Only special order items and Hazardous material items are not stocked and shipped from Septic Solutions' facilities. Our large inventories of all items ensure that our customers receive Fast and Free Same Day Shipping at the lowest possible prices!!!


All of our Whale of a Deal products come to you with an Extended Warranty free of charge. Most Whale of a Deal items have extended warranty periods of 6 months to 1 Year beyond the traditional manufacturer's warranty. The exact warranty for each Whale of a Deal item is listed under the item details. Septic Solutions strives very hard provide our customer's with only top quality products based upon our own use of these products with our over 25 years of experience in the industry. Because of the superior quality of our Whale of a Deal products, we feel comfortable providing an extended warranty at no additional charge to the end user.


Septic Solutions has been in the wastewater industry for more than 25 Years. We have used many of the very same products we offer online in our large existing septic system installation and distribution businesses. During that time we have built up a very good relationship with many of the manufacturers of those products. They know us and trust that we know the ins and outs of their products and how to repair them. Over these long term relationships we’ve gained the ability to become an Authorized Service/Warranty Department for the following Manufacturers:

  • Hiblow
  • Cyclone
  • Secoh
  • Ultra-Air
  • SepAerator
  • Little Giant
  • Franklin Electric
  • Ashland
  • Alderon
  • SPI

What does this mean to you? Quite simply if for some reason your product fails during the warranty period Septic Solutions is authorized to evaluate your product, make necessary repairs if applicable, and get either the repaired warranty product or a new replacement product ready to go back to you in as little as ONE Day. This is a very important consideration that is overlooked by many when purchasing a product. Some people just simply try to find the very cheapest price available without giving any thought to when they are going to get the product and what happens should a problem arise. Most of the smaller online sellers cannot offer you this valuable asset. These smaller competitors would usually need to receive the product back from you, then send it to the manufacturer and wait at least 30 days for a decision and even longer for a repaired warranty part. With Septic Solutions exclusive Whale of a Deal products, you are immediately qualified to receive our experience, protection, and expertise as the premier parts leader in the Onsite Wastewater Industry. We eliminate most of the hassle with your warranty issues and if and when you need it that’s a very good thing.


We are offering you just one more great reason to buy with confidence from Septic Solutions®. All of our Whale of a Deal items are guaranteed to have the lowest price on the web from Septic Solutions®! If you find a lower price on an identical stock item at another online retail competitor, we will not only match that price, but also give you 25% of the difference! We will match any competitors’ pricing and offer you an additional 25% of the difference off the pricing to beat it. BEST PRICES—BEST SERVICE—MOST EXPERIENCE.


Septic Solutions offers a 100% Money Back Guarantee on all of our Whale of a Deal items. Septic Solutions, Inc. must provide prior approval before returning the product. If you have a product to be returned, please call us first at 217-925-5992 for approval. Products may be returned within 30 days of invoiced date for a full refund with no re-stocking fees (excluding shipping/handling charges) if returned within that 30 days in the original unopened box. We cannot offer refunds on products that have been used. All returned merchandise must be returned in the condition it arrived including all original packaging and paperwork in order to receive a refund, credit, or replacement item. Equipment that has been used will not be eligible for this 100% Money Back Guarantee. See our REFUND/EXCHANGE POLICY for more details.