CORONAVIRUS UPDATE: WE WILL CONTINUE TO PROCESS & SHIP ORDERS. CLICK FOR DETAILS.

Septic Solutions Customer Reviews

Contact Us

There are many ways to reach us here at Septic Solutions, Inc. Our customer service representatives are available to answer your questions Monday through Friday from 7:30 am to 4:30 pm CST. You may call or email at other times and we will get back to you as soon as we return to the office.

CORONAVIRUS UPDATE:

Septic Solutions believes our role of serving the wastewater industry during the COVID-19 outbreak is a critical one, and we want to make sure our customers can get the items they need, when they need them. We will continue to accept, process, and ship all of our orders. Septic system service providers, plumbers and industry professionals, and homeowner's and DIYer's can be assured that Septic Solutions will continue to provide our essential and high level of customer service during this time without interruption. 

We have worked over the past few weeks to boost our inventory levels to ensure that we can continue to process and ship all of your orders as quickly as possible. At this time we are still shipping most orders placed by 2PM CST Mon-Fri the same day. Our delivery service providers (FedEx and USPS) continue to operate normally with little to no delays. Most of our orders continue to be delivered within 1-4 business days from when the order is placed.

While we have closed our offices and facilities to in person customers and visits, our customer service team will continue to be available during our normal business hours of Mon-Fri from 7:30am to 4:30pm CST via phone at 877-925-5132, email at sales@septicsolutions.com, or online Live Chat on our website. 

The Septic Solutions team is committed to continue providing the wastewater community the essential products you need. Please contact us if you have any questions or concerns, and stay safe out there!

Septic Solutions Team

CONTACT US BY PHONE:

We are always here to help! Call us to place an order or for questions, advice, and support! Our customer service representatives are available from 7:30 am to 4:30 pm CST at the following numbers:

TOLL FREE: 1-877-925-5132

LOCAL NUMBER: 217-925-5992

FAX: 217-925-5375

CONTACT US BY EMAIL:

sales@septicsolutions.com - General Questions

jodi@septicsolutions.com - Order and Shipping Questions

casey@septicsolutions.com - Technical Advice and Support

warranty@septicsolutions.com - Warranty Support

CONTACT US BY MAIL:

SEPTIC SOLUTIONS, INC.
314 W CENTER STREET
DIETERICH, IL 62424